Great staff and really neat cars
Went in for factory recall work. They were very helpful and got me checked in quickly. They followed up with a summary of the planned work and estimated time. The faculties were clean with good signage, hand cleamer, free masks and gloves. The scheduling was light and the furniture distanced. The work was done ahead of schedule and they even washed the car.
Easier to make appointment online than call in. Joe is perfect and very helpful throughout the whole process. Brought my car in for quick check up, Joe helped answering all my questions in detail and great on following up. It is just a bit hard to call in for both part and service department to reschedule or talk to someone regarding ordering and service. Online is a lot easier, but overall, great team and great experience so far.
My buying experience with Connor and the manager was outstanding. Everything was very smooth, felt informed about the car I was interested in. Overall really good, would recommend anyone of my close friends to the dealership!
Aaron was great to work with! Very easy to get the deal done via phone and email. With all the craziness going on it was nice to go through the process with no added stress!
Hi! This is an honest (and kinda long) in depth review of working with Jason at Alpha Romeo of Kirkland. Please go hunt him down:Jason was the kindest, warmest and most efficient sales person. He makes bad car buying experiences seem like a myth. I had never purchased a vehicle before and just wanted everything to be smooth and fast. I walked in there at like 4:30 pm not daring to hope that I would actually find a car I liked (I'm picky) and be outta there fast (I'm impatient). By 7 pm I was driving away in my new car. ...
I found myself in Kirkland in the afternoon with some time on my hands and called the service department to see if they could fit me in for a routine lube/oil change. They could, on no notice, so that was great. While there, I realized I needed to be across the lake at a certain time and asked if they could speed it up, which they did. I really appreciated the extra accommodation. Thanks, Joe. Got home in time with my car all checked out. All OK!
I went to park place Ltd yesterday and felt like I was bothering them and wasting their time. Went to Rairdon and Shane Capper and the whole team were exceptional from start to finish. My adult son came by looking as if he didn’t have the means to be at the dealership and received the same service I did! I am a business owner and was very impressed by my experience!
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