Hi! This is an honest (and kinda long) in depth review of working with Jason at Alpha Romeo of Kirkland. Please go hunt him down:Jason was the kindest, warmest and most efficient sales person. He makes bad car buying experiences seem like a myth. I had never purchased a vehicle before and just wanted everything to be smooth and fast. I walked in there at like 4:30 pm not daring to hope that I would actually find a car I liked (I'm picky) and be outta there fast (I'm impatient). By 7 pm I was driving away in my new car. ...
I found myself in Kirkland in the afternoon with some time on my hands and called the service department to see if they could fit me in for a routine lube/oil change. They could, on no notice, so that was great. While there, I realized I needed to be across the lake at a certain time and asked if they could speed it up, which they did. I really appreciated the extra accommodation. Thanks, Joe. Got home in time with my car all checked out. All OK!
I went to park place Ltd yesterday and felt like I was bothering them and wasting their time. Went to Rairdon and Shane Capper and the whole team were exceptional from start to finish. My adult son came by looking as if he didn’t have the means to be at the dealership and received the same service I did! I am a business owner and was very impressed by my experience!
Great experience working with Shane for our recent used car purchase. He was knowledgeable and not the typical high pressure salesman plus the whole process was much quicker than I had experienced before.
Lisa took great care of me and at no point did I feel pressured or uncomfortable with the whole purchasing process. I highly recommend making your next vehicle purchase from this place and if you do ask for Lisa.
Happy with my buying experience. Highly recommend this dealership for your car buying needs. They also took my existing car and offered to get it dialed in.
Lisa was very nice to deal with. I did not want the process to go back and forth a bunch of times. She was very helpful.
The service department was very professional, particularly my service manager, and completed the repairs on time and provided me with a loaner vehicle for the day. I would highly recommend this dealership.
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